As networks grow more complex and online security needs more sophisticated, the enterprise is returning to dedicated MNS providers, the report of ISG Lens readers reads
London, February 21, 2025-(Wire Business)-Enterprises across Europe are increasingly returning to network service providers to advance their digital transformation agendas, according to a new research report published today by the Information Services Group (ISG) (Nasdaq: III), a global one -the field of technology research and counseling.
ISG Enterprise Management Services Report in 2024, Report of Enterprise Management Services for Europe, firms are looking for network managed service providers (MNS) to help them address the increasing complexity of modern ICT infrastructures and the increasing threat of online attacks, often because they lack internal skills to manage networks their.
Continuous advances in digital infrastructure have fueled the biggest demand for MNS and network service bids (NAAS), accelerated by new technologies such as AI and Genai, which require specialized expertise. Distributed applications and hybrid operating environments-where workloads and data reside in the premises, cloud and network skirts simultaneously create additional complexity.
“Enterprises are more relying on the multicloud configuration, and migrate assets owned by the network-as a service, to enable business transformation,” said Jon Harrod, partner, ISG Network Advisory. “After doing it, they find out that they can reduce their capital spending, rationalize staff and training and mitigate the risks that usually come from constant software updates.”
MNS includes a variety of services, such as planning and advice of enterprises, providing fixed and mobile infrastructures to simplify network operations, managing and monitoring remote installations, diagnosing errors and managing configuration and disaster recovery. Enterprises are adopting an abundance of network technologies provided by MNS to gain a competitive advantage.
Further advances in network operation Virtualization are spreading work loads throughout mobile devices, branches and edge on the grid. This adds to the complexity and stress in the internal workforce of an enterprise. The need to handle such complexity is a major contributing factor to the continued growth of MNS, although the environments and environments of hybrid calculation continue to be the largest segment of networks managed by MNS providers.
MNS online security services cover everything from network security, operations and management to network monitoring. They provide strong safety through fire walls, audits, data integrity measures and sophisticated detection and prevention systems, while providing continuous management of software update and specialized support.
“Enterprise networks should be very advanced and secure,” said Jan Erik Aase, Global partner and leader, ISG Lens Research provider. “The greater the enterprise, the more complex and the search for its network is done. Improper management of these networks is in itself a threat to online security. This is what gives managed network service providers. “
The report also explores other trends, such as CIO and CIS challenges, are facing the articulation of ROI expectations for their ICT investment. These executives expect managed service providers to provide technical solutions and serve as strategic partners in the amount of business impacts of their investments, as well as advisory services to approximate investments with the business objectives of the enterprise.
For more knowledge of how MNS providers are fulfilling the challenges of increasing network complexity and more complex enterprise customer requirements, see the ISG Lens Provider’s focal point briefing.
ISG Enterprise Management Services Report in 2024, Report of Enterprise Management Services for Europe assesses the skills of 33 providers in three quadrants: Evolution of Managed Network Services, Enterprise Connection Solutions managed (DIA, VOIP & VPN) and network as a service (NAAS).
The report appoints Accenture, Colt, Deutsche Telekom, GTT and Business Orange as leader in three quads each. Comcast Business, Hcltech, NTT Data, Verizon Business and Wipro have been appointed leaders in two quadrants each. Kyndryl and Riedel networks have been appointed leaders in a quadrant each.
Moreover, Capgemini, Computacenter and DXC technology are named as growing stars – company with a “promising portfolio” and “high future potential” from the definition of ISG – to a quadrant each.
In the field of customer experience, Accenture is called Global Star Interpreter ISG CX for 2024 among the enterprise -managed network service providers. Accenture gained the highest customer satisfaction results in the ISG Voice of the Customer Survey, part of the ISG Star of Excellence ™ program, the main knowledge of the technology and business services industry.
Personalized versions of the report are available by Deutsche Telekom, GTT and Business Orange.
The report of the ISG Enterprise Management Services in 2024 ISG Lens Enterprise managed for Europe is available for subscribers or for the purchase of this website once.
About Isg Provider Lens ™ Research
The Quadrant Search Series isg Lens ™ Quadrant is the only estimation of the service provider of its kind to combine empirical research, directed by the market data and analysis with the real -world experience and the observations of the Global Advisory Team. Enterprises will find a number of detailed data and market analysis to help lead their choice of appropriate auxiliary partners, while ISG advisers use reports to prove their market knowledge and make recommendations for customers of ISG enterprises. Research currently covers providers providing their services globally, throughout Europe, as well as in SH.BA, Canada, Mexico, Brazil, United Kingdom, France, Benelux, Germany, Switzerland, Australia and Singapore, with Additional markets to increase in the future. For more information about the ISG provider’s lens research, please visit this website.
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ISG (Nasdaq: III) is a global firm of researching and counseling a centered technology. A trusted partner for more than 900 clients, including 75 of the top 100 enterprises in the world, ISG is a tall technology and business services that is now in the vanguard of using it to help organizations achieve operational excellence and faster growth. The firm, established in 2006, is known for its owner’s market data, deep knowledge of the provider’s ecosystems and the expertise of its 1,600 professionals throughout the world who work together to help customers maximize value of their technological investments.
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